This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, adress, etc.)

How do we collect your data?

You directly provide IK-Telecom Oy with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
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How will we use your data?

Our Company collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

When IK-Telecom Oy processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at Tanintie 115, FI-54390 Pulsa, Finland.

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. Once this time period has expired, we will delete your data.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop IK-Telecom Oy from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please write us an e-mail at mail(at)ik-telecom.com.

What are your data protection rights?

IK-Telecom Oy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request IK-Telecom Oy for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that IK-Telecom Oy correct any information you believe is inaccurate. You also have the right to request IK-Telecom Oy to complete the information you believe is incomplete.

The right to erasure – You have the right to request that IK-Telecom Oy erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that IK-Telecom Oy restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to IK-Telecom's processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that IK-Telecom Oy transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: mail(at)ik-telecom.com. Or call us at: +358-5-458-21-02. Or write to us: Tanintie 115, FI-54390 Pulsa, Finland.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Hosting

We host our website with IONOS SE. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (hereinafter: IONOS). When you visit our website, IONOS collects various log files including your IP addresses. For details, please refer to the privacy policy of IONOS: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in ensuring that our website is presented as reliably as possible. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Privacy policies of other websites

The Our Company website contains or may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Please contact us at our email: mail(at)ik-telecom.com.
• Or call us at: +358-5-458-21-02.
• Or write to us: Tanintie 115, FI-54390 Pulsa, Finland.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Office of the Data Protection Ombudsman:

• Visiting address: Lintulahdenkuja 4, 00530 Helsinki, Finland
• Postal address: P.O. Box 800, 00531 Helsinki, Finland
• E-mail: tietosuoja(at)om.fi
• Telephone: +358 (0)29 566 6700